Questions? Let’s make it simple.

Professional cleaning prices vary because homes and businesses do not share the same size, condition, or checklist. Tidy Upped prices each quote from the property details, service type, frequency, access, and requested add-ons.

The main factors are square footage, current condition, rooms or areas included, cleaning frequency, add-ons, access requirements, and the deadline or service window. Complete quote details help us recommend the right scope and avoid surprises.

Yes. After submitting the quote form, you receive an instant quote based on the information provided. It includes the recommended service, what is typically included, pricing, and available options. We then verify the property details and final scope before service.

You’ll receive an instant quote based on the information you provide. It includes the recommended service, what is typically included, pricing, and available service options. Afterward, our team follows up to answer questions, verify the details, and arrange a walkthrough or another way to confirm the property’s condition and final scope.

Not always, but a walkthrough is our standard process and is strongly preferred. We complete one in nearly every case because seeing the space helps us confirm its condition, the work involved, the final scope, and the quoted price before cleaning begins. If a separate walkthrough cannot be arranged, we may use photos, video, or another arrangement, or confirm the quote when we arrive. In rare, straightforward situations, a separate walkthrough may not be necessary.

A deep cleaning is often the best starting point when there is buildup or overdue detail work. If the property is already well maintained, recurring or general cleaning may be appropriate from the first visit.

Deep cleaning addresses buildup and detailed areas that routine maintenance may not cover. Recurring cleaning is designed to keep an already-cleaned home consistently maintained on a weekly, biweekly, or monthly schedule.

Weekly service fits busy or high-traffic homes, biweekly is a popular balance for ongoing upkeep, and monthly service suits lighter maintenance needs. Household size, pets, activity, and your priorities all affect the best frequency.

We’re based in Allen and serve nearby North Texas communities, including Plano, McKinney, Frisco, Richardson, Fairview, Lucas, Parker, Prosper, Carrollton, The Colony, Little Elm, Murphy, Wylie, Sachse, and Garland. Submit your address if you would like us to confirm availability.

Book as early as possible when you have a firm move, inspection, event, guest check-in, or project deadline. Recurring and flexible residential appointments may have more options, while weekends and month-end dates can fill sooner.

Tidy Upped is available every day from 6:00 a.m. to 9:00 p.m. Cleaning appointment availability depends on the service type, location, team capacity, and property access, so book early for weekends, vacation-rental turnovers, and other time-sensitive jobs.

No. Many clients provide secure access instructions and return after the cleaning is complete. If you prefer to be present, we’ll confirm the arrival and access plan with you.

Yes. Share the approved access method before the appointment, along with any gate, alarm, parking, or building instructions. Use the secure process provided during booking rather than placing sensitive access details in public messages.

You do not need to make the property perfect. Clearing heavy clutter from priority surfaces, securing valuables and fragile items, and sharing access, pet, parking, and product-sensitivity instructions helps the team focus on cleaning.

Tell us about pets before the appointment and provide any entry or safety instructions. If a pet is anxious, likely to escape, or uncomfortable around equipment, please secure it in a safe area.

Our team normally brings the standard products and equipment needed for the confirmed service. Tell us in advance about special surfaces, preferred products, allergies, or sensitivities.

We use products selected for the surface and level of cleaning required. If someone in the property has a fragrance, chemical, or product sensitivity, share that before booking so we can confirm available options.

Timing depends on property size, condition, selected scope, number of cleaners, access, and add-ons. Accurate quote information lets us plan more reliably than a one-size-fits-all time estimate.

We aim for consistency and you may request the same cleaner. Schedules can change, so if your usual team member is unavailable, we’ll communicate and arrange a trained, background-checked replacement or another option.

Yes—contact us as early as possible so we can review available options. Any fee or credit depends on the notice provided and the terms in your booking confirmation.

Yes. Tidy Upped team members are background-checked, professionally trained, employed by our company, and covered by our insurance. We also use clear service checklists and communication standards.

Contact us promptly and explain the concern. We’ll review the agreed scope and work with you to address covered items as quickly as practical.

Report accidental damage promptly and include the relevant details or photos. We’ll review what happened and work with you fairly on the next steps.

Tidy Upped is based in Allen, Texas, and has served North Texas since 2020. You can review current customer feedback on Google, Yelp, Facebook, and Nextdoor, or contact our office with questions before booking.

Tell us about indoor smoking or other unusual conditions before booking. Some conditions may require special arrangements or may fall outside our standard service scope.

Tipping is optional and never required. If you would like to recognize excellent service, you may tip the team member directly or ask us about available options.

Payment methods and timing are confirmed with your quote or booking details. Review the confirmation and contact us before the appointment if anything is unclear.

Review the terms in your booking confirmation and contact us as soon as your plans change. Fees or credits depend on the notice provided and the appointment terms.

Quotes are based on the time, labor, condition, and agreed scope needed to perform the service. If you have a budget target, we can discuss adjusting frequency, priorities, or add-ons rather than reducing the work without changing the scope.

Offers can change over time. Ask about current promotions, recurring-service options, referral benefits, or gift cards when you request a quote.

Recurring service focuses on the routine cleaning tasks that keep kitchens, bathrooms, bedrooms, and living areas consistently maintained. Your exact checklist is confirmed before service.

Deep cleaning covers the home from top to bottom, with detailed attention to kitchens, bathrooms, baseboards, reachable fixtures, exterior cabinet surfaces, and buildup in commonly used rooms. The final checklist is confirmed before service.

Move cleaning focuses on preparing an empty or nearly empty home, including detailed kitchens, bathrooms, floors, baseboards, reachable fixtures, and interior surfaces included in your confirmed checklist.

An empty property usually allows the most complete and efficient move cleaning. If furniture or belongings will remain, tell us in advance so we can confirm what is accessible and adjust the scope if needed.

Interior cabinets and drawers are typically included in move-in and move-out cleaning when they are empty and accessible. Appliance interiors, interior windows, garages, patios, and other additional areas can be discussed when you request your quote so the complete scope and price are clear.

Turnover cleaning resets the rental between guests using an agreed checklist for kitchens, bathrooms, bedrooms, living areas, floors, trash, and presentation details. The final scope is customized to the property and host standards.

Yes, when arranged in advance. Tell us where clean linens and supplies are stored, how used linens should be handled, and which guest items need to be restocked.

We provide commercial cleaning for a wide range of businesses and facilities, including offices, retail stores, medical and dental offices, med spas, salons, gyms, lobbies, common areas, and more. Every facility is different, so we review its layout, traffic level, operating hours, surfaces, priorities, and scheduling needs before creating a customized cleaning plan. If your type of facility or service need isn’t listed, contact us—we’re happy to review it and provide a quote.

Commercial service can be one-time or recurring. Tell us your preferred daytime, evening, or low-traffic window, and we’ll confirm the available schedule after reviewing the property.

Post-construction cleaning focuses on fine dust, residue, labels, smudges, and light debris left after renovation or building work. The checklist is customized to the finished space and its condition.

Large debris, hazardous materials, heavy adhesive, paint, grout, or other specialty residue may fall outside a standard cleaning scope. Identify these items before scheduling so we can confirm what we can handle.

Optional detail work may be available, including appliance interiors, interior windows, garages, patios, or other property-specific priorities. Mention add-ons in your quote request so we can confirm scope, availability, and pricing.